Privacy Policy

This Privacy Policy describes how Green Lantern Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website eatgreenlaternpizza.click, place orders, or otherwise interact with our services. Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described herein.

We are committed to protecting your privacy and handling your personal data with transparency, integrity, and respect. This policy is designed to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

1. About Us

Green Lantern Pizza is a food service business operating in the United States. We provide pizza and related food products through our online platform and physical location(s). Our contact details for all privacy-related matters are as follows:

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you create an account, place an order, subscribe to our newsletter, or contact us directly, we may collect personally identifiable information, including:

• Full name
• Email address
• Phone number
• Billing and delivery address (including street address, city, state, ZIP code)
• Username and password (encrypted)
• Profile photo or avatar (if uploaded voluntarily)
• Date of birth or age verification information

2.2 Payment and Financial Information

When you make a purchase through our website, we collect payment-related data necessary to process your transaction. This may include:

• Credit card or debit card number (processed through secure third-party payment processors — we do not store full card numbers)
• Billing name and address
• Transaction history and order details
• PayPal, Apple Pay, or other digital wallet identifiers (where applicable)

All payment data is handled by PCI-DSS compliant third-party payment processors. We do not store complete payment card information on our servers.

2.3 Order and Transaction Information

We collect records of your orders, preferences, and purchase history, including:

• Items ordered and quantities
• Order dates and times
• Delivery instructions and special requests
• Feedback, ratings, and reviews submitted
• Promotional codes and discount usage

2.4 Usage Data and Website Activity

When you browse our website, we automatically collect certain technical and behavioral information, including:

• IP address
• Browser type and version
• Operating system
• Referring and exit URLs
• Pages viewed and time spent on pages
• Links clicked and interactions recorded
• Date and time of your visit
• Search queries entered on our website

2.5 Device Information

We may collect information about the device you use to access our website, including:

• Device type (desktop, mobile, tablet)
• Device identifier or advertising ID
• Screen resolution and display settings
• Mobile network information
• Hardware and software configuration

2.6 Location Information

With your permission or based on your IP address, we may collect approximate or precise geographic location data to:

• Estimate or confirm your delivery area
• Show you relevant local promotions and menus
• Verify service availability in your region

2.7 Communications and Customer Support Data

When you contact us through email, contact forms, live chat, or telephone, we collect:

• The content of your messages, inquiries, or complaints
• Records of communications between you and our support team
• Call recordings (where permitted and disclosed)
• Satisfaction ratings after support interactions

2.8 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior. Please refer to Section 9 of this policy for detailed information about our cookie practices.

2.9 User-Generated Content

If you submit reviews, ratings, photos, or comments through our platform or social media channels, we collect and may display that content publicly in association with your name or username.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, including:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders
• Managing your customer account and profile
• Coordinating delivery services and logistics
• Sending order confirmations, receipts, and status updates
• Responding to your inquiries, complaints, and customer support requests

3.2 Payment Processing and Fraud Prevention

• Verifying your identity and payment information
• Detecting, investigating, and preventing fraudulent transactions
• Complying with payment card industry standards
• Processing refunds and chargebacks

3.3 Marketing and Promotional Communications

• Sending you newsletters, promotional offers, and coupons (with your consent where required)
• Personalizing marketing messages based on your order history and preferences
• Notifying you of new menu items, seasonal specials, and limited-time offers
• Running loyalty programs, sweepstakes, or contests

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

3.4 Analytics and Website Improvement

• Analyzing website traffic, usage patterns, and user behavior
• Understanding which menu items are most popular
• Testing and improving the functionality and design of our website
• Measuring the effectiveness of our advertising campaigns

3.5 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from law enforcement or government authorities
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Green Lantern Pizza, our users, and the public

3.6 Business Operations

• Internal record-keeping and accounting
• Training staff and improving customer service quality
• Conducting audits, research, and business analysis
• Managing business relationships with suppliers and partners

4. How We Share Your Information

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with the following categories of recipients under specific circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers who assist us in operating our business, including:

• Payment processors — to securely process transactions
• Delivery and logistics partners — to fulfill your food orders
• Email and SMS marketing platforms — to send communications
• Web hosting and cloud service providers — to maintain our website infrastructure
• Analytics providers (e.g., Google Analytics) — to analyze website usage
• Customer support software — to manage inquiries and tickets
• Fraud prevention services — to protect against unauthorized transactions

All third-party service providers are contractually required to use your personal information only as necessary to provide services to us and to maintain appropriate security standards.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Enforce our Terms of Service or other contractual agreements
• Protect the rights, property, or personal safety of Green Lantern Pizza, our employees, customers, or the public
• Prevent or investigate possible wrongdoing in connection with our services

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, asset sale, or bankruptcy, your personal information may be transferred to the acquiring party as part of the business assets. We will notify you via email or prominent notice on our website if any such transfer occurs, along with any changes to this Privacy Policy.

4.4 With Your Consent

We may share your information with other third parties when you have provided explicit consent for us to do so, such as when you participate in a co-branded promotion or partner program.

4.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data with third parties for research, marketing, analytics, or other purposes. This data cannot reasonably be used to identify any individual person.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, organizational, and administrative safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols.
• Data Encryption at Rest: Sensitive data stored in our systems is encrypted using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data is restricted to authorized employees and contractors who need it to perform their job functions, operating under strict confidentiality obligations.
• PCI-DSS Compliance: Payment card information is handled by our processors in accordance with Payment Card Industry Data Security Standard (PCI-DSS) requirements.
• Regular Security Audits: We conduct periodic security assessments, vulnerability scans, and penetration testing to identify and address potential weaknesses.
• Incident Response Plan: We maintain a data breach response plan and will notify affected users and regulatory authorities as required by applicable law (including state breach notification laws).

5.2 Limitations

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to take precautions such as using strong passwords and protecting your account credentials.

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We honor and respect these rights as described below.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

6.2 Rights Available to All Users

Regardless of your state of residence, we provide the following rights to all our users:

• Right of Access: Request access to the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Deletion: Request deletion of your personal data, subject to exceptions for legal obligations and legitimate business purposes.
• Right to Withdraw Consent: Withdraw consent for data processing activities based on consent at any time without affecting the lawfulness of processing before withdrawal.
• Right to Opt-Out of Marketing: Opt out of receiving promotional communications at any time.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable request to us by:

• Email: [email protected]
• Website: eatgreenlaternpizza.click (through our contact form)

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time, we will inform you of the reason and extension period in writing. We may need to verify your identity before processing your request by asking you to provide specific information to confirm who you are.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written permission signed by you and may be required to verify their identity independently.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The following general retention periods apply:

When your personal information is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.

8. Children's Privacy

Green Lantern Pizza does not direct its website or services to children. If you are under 18 years of age, you are not permitted to use our website or submit any personal information to us without verifiable parental or guardian consent.

We comply with the Children's Online Privacy Protection Act (COPPA), which requires that websites directed to children under 13 obtain verifiable parental consent before collecting personal information from children. Although our services are not directed to children, if we discover that we have inadvertently collected personal information from a person under 13 years of age, we will promptly delete such information from our records.

If you believe that we may have collected information from a child under 18 without appropriate consent, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

9. Cookie Policy

We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze traffic, personalize content, and serve targeted advertisements.

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember your preferences, actions, and settings over a period of time, and they can be used to track your browsing behavior across websites.

9.2 Types of Cookies We Use

• Essential Cookies: Strictly necessary for the website to function properly. These cookies enable core features like shopping cart functionality, account login, and secure payment processing. You cannot opt out of these cookies.
• Analytics Cookies: Used to collect information about how visitors use our website (e.g., pages visited, time spent, errors encountered). This data helps us improve our website performance and user experience. We use tools such as Google Analytics.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your order preferences, language settings, and previously viewed items.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by our advertising partners and may track your activity across other websites.
• Social Media Cookies: Enable social sharing features and may track your visits to our website through social media platforms like Facebook, Instagram, and others.

9.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling certain cookies may impact the functionality of our website. You may also opt out of interest-based advertising by visiting:

• Digital Advertising Alliance (DAA) Opt-Out
• Network Advertising Initiative (NAI) Opt-Out

For California residents, you may also exercise your right to opt out of the sharing of personal information for cross-context behavioral advertising by contacting us at [email protected].

10. International Data Transfers

Green Lantern Pizza is based in the United States and primarily processes your personal information within the United States. Our servers, databases, and service providers may be located in the United States or other countries.

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our services, you consent to the transfer of your personal information to the United States in accordance with this Privacy Policy.

We take appropriate safeguards to ensure that your personal information remains protected when transferred internationally, including relying on data processing agreements and standard contractual clauses where applicable.

11. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT browser signals.

However, you may use the cookie management options described in Section 9.3 to limit tracking on our website. California residents may also exercise their opt-out rights under CCPA/CPRA as described in Section 6.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery partner apps, or other external services. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party sites or services linked to or from our website.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information. The inclusion of any link on our website does not imply our endorsement of the linked website.

13. How to File a Privacy Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.

13.1 Contact Us Directly

Please submit your privacy complaint or concern to:

• Email: [email protected]
• Website: eatgreenlaternpizza.click

We will acknowledge receipt of your complaint within 5 business days and aim to resolve the matter within 30 days. If we are unable to resolve the complaint to your satisfaction, we will inform you of your right to escalate the matter to a relevant regulatory authority.

13.2 Filing a Complaint with the Federal Trade Commission (FTC)

If you are a U.S. consumer and believe that we have engaged in unfair or deceptive trade practices in connection with your personal information, you may file a complaint with the Federal Trade Commission (FTC):

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

13.3 Filing a Complaint with the California Attorney General (California Residents)

If you are a California resident and believe that your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy/ccpa

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website or send you an email notification (where required by law)
• Obtain your consent where required by applicable law before implementing material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes become effective constitutes your acceptance of the updated Privacy Policy.

15. Legal Basis for Processing (Applicable Frameworks)

To the extent required by applicable law, we rely on the following legal bases for processing your personal information:

• Performance of a Contract: Processing necessary to fulfill your order, manage your account, and provide our food services.
• Legitimate Interests: Processing for our legitimate business interests such as fraud prevention, security, website improvement, and direct marketing (where balanced against your privacy interests).
• Legal Obligation: Processing required to comply with applicable federal and state laws, tax obligations, and regulatory requirements.
• Consent: Processing based on your voluntary, informed, and specific consent (e.g., marketing emails, optional data collection). You may withdraw consent at any time.

16. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our privacy team:

We are committed to working with you to fairly resolve any privacy concerns you may have. Our team is dedicated to ensuring that your personal information is handled with care, transparency, and in accordance with all applicable privacy laws and regulations in the United States.